Southern Star Psychology, PLLC


I am pleased to be able to offer current clients the convenience and flexibility of receiving therapy in the comfort of a private place of their choosing within the state of Texas.

Teletherapy will be conducted using a HIPAA-secure platform through the client portal. Prior to the initial session, you will need to complete the telepsychology informed consent document via the client portal. While the benefits of teletherapy include convenience, promising research outcomes for many applications, increased access to services, etc., teletherapy is not without risks. Risks include limited research in some areas of teletherapy, limitations to privacy and confidentiality beyond what would be assumed in face to face sessions, possibility of technology failure, and more.

Risks and benefits are discussed further in the telepsychology informed consent process. Should you choose to access therapy via technology, we will talk about efforts for privacy/security, ways we can minimize these risks, a plan for what to do in the event of technology failure, and a plan for safety.

Technology needed for video sessions

You will need a laptop or desktop computer with a video camera and a microphone (these are built in to most modern laptops), or a smartphone. If you are using a computer, you will also need broadband internet of some kind, DSL or cable internet will typically be sufficient. Also, using earphones/buds plugged into your computer or smartphone can help maintain privacy and improve sound.

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Insurance and telepsychology

Your insurance company’s policies will outline whether or not teletherapy is a covered service for you. Your best bet is to contact your insurance company and ask if this is a covered service. Some insurance companies are more progressive than others; these days many state legislatures and private health insurance providers are recognizing the potential of teletherapy as a means to improve access to therapy.

As of March 17th 2020, teletherapy coverage under Medicare is fully covered – at least temporarily – and subject to your deductible/copay. For all others, I am happy to provide you with a superbill to submit to your insurance company for possible reimbursement with out-of-network telehealth benefits. 

Dr. Jones is a licensed psychologist in the state of Texas and is only authorized to practice within the state. Teletherapy services are an option for current clients when they are physically in the state.  If you have any concerns or questions, please do not hesitate to call Dr. Jones at 281-939-3259.  

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